Frequently Asked Questions
A: So, here's the scoop: our order processing and shipping times have improved, now averaging 1-2 weeks or sooner. Please check your email or text messages (depending on if you provided us with an email address or phone number) for your confirmation information. This information is sent automatically the night (Sunday) before or the morning we ship (Monday).
*For more additional shipping information please review our shipping policy located at the bottom of this FAQ.
Sea Moss FAQ
Q: What is Sea Moss?
A: Sea Moss is a superfood that is a nutrient-dense sea vegetable power-packed with vitamins and minerals that are essential for all functions of the body making it vegan and gluten free friendly. Sea Moss has 92 of the 102 minerals that our bodies need, such as potassium, phosphorus, iron, zinc, calcium, bromine, iodine, selenium and magnesium and much more.
Q: What are the Benefits of Sea Moss?
A: The benefits of Sea Moss: The Zinc in Sea Moss helps with: Respiratory ailments such as bronchitis, Inflammation in the body, Weak immunity, Allergies, Thinning hair, Acne or rashes, Infection, Diarrhea. The Potassium in Sea Moss helps with: Abnormal bloating, Cramps, Heart palpitations, Nausea/Vomiting, Ringing in ears, Feeling Dizzy, Constipation. Iodine Deficiencies Sea Moss helps with: Low body temperature, Weakness/Fatigue, Swollen/Sore tongue, Cold hands/Feet, Pale skin, Weak nails. Calcium Deficiencies Sea Moss helps with: Brittle nails/Dry skin, High blood pressure, Tooth decay, Tingling in fingers, Chronic itching, Lethargy. Selenium Deficiencies Sea Moss helps with: Slow metabolism, Slow wound healing, Memory Problems, Hair loss/Dry hair, Infertility, Low immune system. Magnesium Deficiencies Sea Moss helps with: Sleeping difficulties, Muscle spasms/Pain, Anxiety/Depression, Infertility/PMS, Headache, and Fatigue.
Q: Do I refrigerate Sea Moss?
A: Yes, immediately upon arrival
Q: Can I freeze multiple or additional jars of sea moss?
A: Yes, our jars are safe to freeze. Please freeze additional jars until ready for use. It will last in the freezer for 3 months. Thaw in refrigerator when ready to use.
Q: How long is it good for?
A: Up to 3 weeks refrigerated. Discard product at the sight of mold or rancid smell.
Q: How do I use sea moss?
A: Sea moss can be eaten right off the spoon (we suggest no double dipping in order to keep the product as fresh as possible) used in smoothies, teas, soups as a thickening agent, in oatmeal, and yogurt (preferably plant based). The OG sea moss is a perfect candidate for these suggestions as it is tasteless. OG and 102 sea moss can all be used topically on the skin, as sea moss has a significant amount of skin benefits such as hydrating the skin and packed with natural collagen, leaving the skin glowing and supple.
Q: How much should I take?
A: Between 1-3 teaspoons daily. Or use it in smoothies, soups as a thickening agent, cooking as an egg substitute for baking, binder in vegetable patties, oatmeal
Q: Can I use it on my skin?
A: Yes, only the OG (plain) or 102 Sea Moss Blend (Bladderwrack and Burdock Root). Wash face with cleanser of your choice, apply sea moss as a face mask for up to 20 minutes. Allow product to dry. Wash product off, and moisturizer after. Please keep in mind the fruit infused flavors DO NOT go on the skin.
Packaging FAQ
Q: My Package arrived however the items were not frozen or cold, are the still good?
A: Yes, we freeze ALL products upon being made to ensure freshness. However, your items will not remain frozen during transit. Therefore, we have lined the box with a thermal liner to help your items stay cold during travel, along with a frozen cold pack. Items are also bubble wrapped and placed into an insulated lunch bag to help with cold insulation. Once you receive your package place your items into the refrigerator Immediately if you plan on using them soon. If you purchased multiple items that you would like to save for later, place them in the freezer until you are ready to use them. Please keep in mind if you purchased Elixirs, these are liquid products and will NOT gel like the SEA MOSS
Sea Moss
Q: Is my Sea Moss supposed to be a thick consistency?
A: Yes, it naturally gels into a thick consistency.
Elixirs
Q: Why aren't my elixirs getting thick?
A: The elixirs are liquid products and will not gel.
Q: How do I take the Elixirs?
A: They both come in 4oz and 16oz. The 4oz is intended to be taken as a single shot, if 4 ounces is too much feel free to break into 2-ounce shots. The 16oz is intended to share with family and can be broken down into 2- or 4-ounce shots.
Q: How long are the Elixirs good for?
A: Both elixirs are good for up to 7 days. As they both have fresh cold pressed juice in them.
Q: What are the benefits of each elixir?
A: The Pineapple Elixir: Pineapples are packed with a variety of vitamins and minerals. They are especially rich in vitamin C and manganese. Pineapples are a good source of antioxidants, which may reduce the risk of chronic diseases such as heart disease, diabetes and certain cancers. Many of the antioxidants in pineapple are bound, so they may have longer lasting effects. Pineapples contain bromelain, a group of digestive enzymes that breaks down proteins. This may aid digestion, especially in those with pancreatic insufficiency. Pineapple contains compounds that reduce oxidative stress and inflammation, both of which are linked to cancer. One of these compounds is the enzyme bromelain, which may stimulate cell death in certain cancer cells and aid white blood cell function. Pineapples have anti-inflammatory properties that may boost the immune system. The anti-inflammatory properties of pineapple may provide short-term symptom relief for people with common types of arthritis. The bromelain in pineapples may reduce the inflammation, swelling, bruising and pain that occurs after surgery. Bromelain’s anti-inflammatory properties may also aid recovery after strenuous exercise by reducing tissue inflammation.
Ginger is high in gingerol, a substance with powerful anti-inflammatory and antioxidant properties. Just 1–1.5 grams of ginger can help prevent various types of nausea, including chemotherapy-related nausea, nausea after surgery, and morning sickness. Ginger may help improve weight-related measurements. These include body weight and the waist-hip ratio. Ginger may be effective at reducing symptoms of osteoarthritis, especially osteoarthritis of the knee. Ginger has been shown to lower blood sugar levels and improve various heart disease risk factors in people with type 2 diabetes. Ginger appears to speed up emptying of the stomach, which can be beneficial for people with indigestion and related stomach discomfort. Ginger appears to be very effective against menstrual pain when taken at the beginning of the menstrual period. Ginger can lead to significant reductions in LDL (bad) cholesterol, total cholesterol, and blood triglyceride levels. Ginger contains the substance gingerol, which appears to have protective effects against cancer. However, more studies are needed. Ginger can protect against age-related damage to the brain. It can also help improve brain function in middle-aged women. Ginger may help fight harmful bacteria and viruses, which could reduce your risk for infections.
Turmeric contains curcumin, a substance with powerful anti-inflammatory and antioxidant properties. Most studies use turmeric extracts that are standardized to include large amounts of curcumin. Chronic inflammation contributes to some common health conditions. Curcumin can suppress many molecules known to play major roles in inflammation, but its bioavailability needs to be enhanced. Curcumin boosts levels of the brain hormone BDNF, which increases the growth of new neurons and may help fight various degenerative processes in your brain. (Many common brain disorders have been linked to decreased levels of BDNF protein, including depression and Alzheimer’s disease). Curcumin has beneficial effects on several factors known to play a role in heart disease. Plus, it’s an anti-inflammatory agent and antioxidant. Curcumin leads to several changes on the molecular level that may help prevent and perhaps even treat cancer. Curcumin can cross the blood-brain barrier and has been shown to lead to various improvements in the pathological process of Alzheimer’s disease. Arthritis is a common disorder characterized by joint inflammation. Many studies show that curcumin can help treat symptoms of arthritis and is, in some cases, more effective than anti-inflammatory drugs. A study in 60 people with depression showed that curcumin was as effective as Prozac in alleviating symptoms of the condition. Due to its many positive health effects, such as the potential to prevent heart disease, Alzheimer’s, and cancer, curcumin may aid longevity.
Limes are high in vitamin C, providing over 20% of your daily needs. They also contain small amounts of iron, calcium, vitamin B6, thiamine, potassium, and more. Limes may help improve immunity, reduce heart disease risk factors, prevent kidney stones, aid iron absorption, promote healthy skin, and lower your risk of certain cancers.
* Benefits information citied from Healthline.
A: The Elderberry Elixir: The berries and flowers of elderberry are packed with antioxidants and vitamins that may boost your immune system. They could help tame inflammation, lessen stress, and help protect your heart, too. Some experts recommend elderberry to help prevent and ease cold and flu symptoms. It’s also been used as a treatment for: Constipation, Joint and muscle pain, Infections that, affect how you breathe, Headaches, Fever, Kidney problems, Epilepsy, Minor skin conditions, and Stress.
* Benefits information citied from WebMD
Cinnamon is a popular spice. It’s high in cinnamaldehyde, which is thought to be responsible for most of cinnamon’s health benefits. Cinnamon contains large amounts of highly potent polyphenol antioxidants. The antioxidants in cinnamon have anti-inflammatory effects, which may help lower your risk of disease. Cinnamon may improve some key risk factors for heart disease, including cholesterol, triglycerides and blood pressure. Cinnamon has been shown to significantly increase sensitivity to the hormone insulin. Cinnamon has been shown to reduce fasting blood sugar levels, having a potent anti-diabetic effect at 1–6 grams or 0.5–2 teaspoons per day. Cinnamon has been shown to lead to various improvements for Alzheimer’s and Parkinson’s disease in animal studies. However, human research is lacking. Studies indicate that cinnamon may have protective effects against cancer. Cinnamaldehyde has antifungal and antibacterial properties, which may reduce infections and help fight tooth decay and bad breath.
Clove are high in antioxidants, including eugenol, which can help reduce oxidative stress. Studies show that the compounds in cloves may reduce cancer cell growth and promote cancer cell death. Studies show that cloves may promote oral health, thanks to their antimicrobial properties, which may help kill harmful bacteria. Some studies show that cloves and the compounds they contain may help reduce oxidative stress and protect the liver. Studies have shown that the compounds in cloves may help promote insulin production and lower blood sugar. Studies show that clove extract and manganese may help increase bone mineral density. More research is needed to confirm these effects. Studies show that clove extract and clove oil may increase the production of gastric mucus and help protect against stomach ulcers.
* Benefits information citied from Healthline.
Ginger: Please see above for benefits of ginger.
Shipping Addresses:
We DO NOT ship to P.O. Boxes.
Please be sure to provide the precise street address: city, state, and zip code information.
Remember to fully spell out everything in your address. This will help to prevent any errors in shipping.
*Cooking With Love LLC will NOT be responsible for packages that are delayed due to address errors made by the customer. NO REFUND WILL BE PROVIDED.
*You can add, edit, or delete shipping addresses while you are in the address confirmation step of the check-out process.
Business Days & Holidays:
Packages will not be shipped on the weekends or on the following US holidays.
- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas